Frequently Asked Questions
My door won’t close with the remotes, or it goes down part way then opens up again. What is the problem?
Try adjusting your photo eye sensors. Make sure both are have a solid light and that they are aligned with each other and clean.
My door will only open a few feet then stops and is too heavy for me to lift it open on manual.
It sounds like a broken torsion spring. Please call to schedule service.
One of the sections of my door is damaged. Do I have to replace the whole door?
No, it is possible to replace just one or multiple sections of the door.
What is the difference between a belt drive and chain drive opener?
Chain drives use a metal chain to run the garage door on its track. Chain drives are the most common used drive, and they are less expensive but a little noisier. Chain drive openers are great products that will last for years and are very reliable.
Belt drives are thought to be the best opener available. Belt drive openers run on a rubber belt and are as reliable as chain drives. But they are virtually silent! So if your garage is attached to the house, and you hate the noise involved with garage doors, this is definitely a good choice.